Privacy Policy

Thank you for using Apex Cleaner (referred to as "the App"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application and related services.

By installing and using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: If you create an account, we may collect your email address or other contact details you provide. (Remove this section if your app has no account system)
• Support & Feedback: When you contact us via in-app feedback or email, we collect your contact information and the content of your message to respond to your inquiries.

1.2 Device Permissions & Automatically Collected Information

As a multimedia utility app, we may request access to certain device features to enable core functionality. All permissions are requested at the time of use and require your explicit consent:

• Photo Library Access: Allows you to import photos and videos for editing, format conversion, or export. We never upload your media files to our servers.
• Microphone Access: Used for audio recording and video voiceover features. Audio data is processed locally and is not automatically uploaded.
• Device Information: We may collect device model, OS version, app version, unique device identifiers (IDFA/IDFV, only with your consent), and crash logs for performance optimization, bug fixing, and compatibility improvement.

1.3 Information Collected by Third-Party Services

The App may integrate third-party SDKs to support specific features. These third parties collect and process data in accordance with their own privacy policies:

• Analytics Services: (e.g. Firebase Analytics) – Collects anonymous usage data to help us understand how users interact with the App and improve product experience.
• Advertising Services: (e.g. Google AdMob) – May collect device identifiers and rough location data to serve personalized ads. You can opt out of personalized ads in your device settings.
• In-App Purchases: All payment transactions are processed by Apple App Store. We do not collect or store your credit card or payment details.

2. How We Use Your Information

We use the collected information only for purposes described in this policy, including to:

1. Provide, maintain, and improve the core features and functionality of the App;
2. Detect, investigate, and resolve technical issues, crashes, and performance problems;
3. Send you important service notifications, such as app updates and policy changes;
4. Respond to your support requests and provide customer service;
5. Comply with applicable laws, regulations, and legal obligations.

3. Sharing and Disclosure of Information

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• With your explicit consent or at your direction;
• With trusted service providers and vendors who assist us in operating the App, subject to strict confidentiality obligations;
• When required by law, such as to comply with a subpoena, court order, or governmental request;
• To protect our rights, property, or safety, and that of our users or the public, as required or permitted by law.

4. Data Storage and Security

4.1 Storage Location

Your personal data may be stored and processed in the United States or other jurisdictions where our service providers operate. We ensure that any cross-border data transfers comply with applicable data protection laws.

4.2 Security Measures

We implement industry-standard security measures, including data encryption, access controls, and regular security audits, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4.3 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Local media files remain on your device and are under your control.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, where permitted by law.
• Right to Data Portability: Request transfer of your data to another service, where technically feasible.
• Right to Withdraw Consent: You may withdraw your consent to data collection at any time by adjusting device permissions or uninstalling the App.
• Right to Opt Out of Personalized Ads: You can disable ad tracking in your device's privacy settings.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to valid requests within a reasonable timeframe.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page and notify you through the App or other reasonable means. Your continued use of the App after changes take effect constitutes your acceptance of the updated policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@zeedolimited.com
Company: Zeedo Limited
Address: RM 251 3/F JOIN-IN HANG SING CTR , 2-16 KWAI FUNG CRESCENT,Kwai Chung,Hong Kong